2026 City of McAllen Resident Satisfaction Survey
The City of McAllen is conducting a survey to find out what you, the citizens, think about the quality of City services.
A survey is conducted every 4 years by the City to assist in making critical decisions that affect a wide range of City services, including police, fire, parks, street maintenance, sidewalk construction, code enforcement, animal care services and many others. To ensure that the City's priorities are aligned with the needs of McAllen residents, you are asked to complete the following survey conducted independently by ETC Institute.
We realize this survey will take some time to complete, but every question is important, and your opinion matters to the City. The time you invest will influence City decisions and impact your community's future. Your responses will also allow City leaders to strengthen service levels as needed to better suit your needs.
Please complete your survey within one week. If you need assistance with accessibility to the survey, please call us at 1-888-801-5368. Your responses will remain confidential.
Thank you for your participation.